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Strategic change in independent higher education colleges in England: moving from sub-bachelor (higher national qualifications) to bachelors’ degree programmes through institution partnership
Introduction
The strategy, as suggested by
Mintzberg (1987) is a medium- or long-term plan to attain the organisation’s
goals and mission. This plan forms the base of actions (Preedy, Glatter and
Wise, 2003) which will lead to change, according to organisation’s directions,
expected trends, and developments in the external and internal business
environment. It is appropriate to discuss the strategic change in a college in
similar ways as in any other business, considering that educational
institutions are operated by a private or public entity, for-profit or
non-profit (UNESCO, 2019). Therefore, this essay will focus on the strategic
change adopted by higher education colleges in the endeavour of improving their
position on the market by shifting from sub-bachelor to bachelors’ degrees
programmes.
Working in independent higher
education colleges in London I had the opportunity to be involved twice in
various stages of planning and implementation of bachelor’s degrees programmes
by university partnership. This change was initiated in both colleges to the
detriment of sub-bachelor qualifications, traditionally delivered in those
institutions. Liaising with professionals from similar institutions in England,
I noticed that many colleges delivering sub-bachelor courses are shifting their
strategy toward implementing bachelor’s degrees programmes. This is why the
current paper aims to investigate the above-mentioned strategic change and will
attempt to propose a reasonable plan which could facilitate the change.
Firstly, the literature on
education leadership and strategic management will be explored for a better
understanding of the complex nature of
planned organisational change in educational institutions (Mullins and
Christy, 2016; Fullan, 2001; Mintzberg and Waters, 1985; Davies and Ellison,
2003). As the author faced ambiguous situations while participating in the
implementation of BA programmes in institutions specialised in delivering
sub-bachelor qualifications, the second part of the paper will focus on
elaborating a suitable plan to ease the change process for leaders. Based
mainly on the Lewin’s (1947), and Mintzberg’s (1987) work on strategy, as well
as other authors, the proposed plan could be used as an informative guide by those
leaders who are in the position to lead the change in their institution. In the
conclusions, the essay will underline the applicability of the proposed plan,
considering the complexity of the educational institutions.
Higher
education context in England
As global education
industry is estimated to become “ the great growth industry of the 21st
Century” (Pearson, 2013: 8), and the higher education markets are expanding
through a diversity of services and products ranging from students’ recruitment
to the creation of new learning technologies, the educational institutions
become sellers, buyers and market actors (Komljenovic and Robertson, 2017) in a
knowledge-based economy. In England, the legislative changes led to increased
autonomy for colleges and universities in terms of decision making (Preedy,
Glatter and Wise, 2003), and at the same time increasing the competitiveness
through the publication of performance data and external benchmarks. In
addition, the White Paper on Growth, Competitiveness, and Employment (European
Commission, Secretariat - General, 1993) emphasizes the importance of becoming
globally competitive while addressing unemployment and developing human
capital through lifelong learning.
Although historically the sub-bachelor
provision has been overshadowed by the bachelor provision (Parry, Saraswat, and
Thompson, 2017), they have an increased role in enhancing lifelong learning and
contributes to reducing the students’ drop-out rates (NCIHE, 1997). Besides,
the sub-bachelor provision offered by public and private institutions is
contributing to widening participation in higher education and moreover, they
are ways of developing community engagement and attracting a larger number of
students (Stuart, 2003). The focus of the higher education institution on the
number of students is fuelled by the neoliberal discourse in education and the
corporate interest. This context creates an image of the student as a consumer
and transforms the education in a capital good and a tool that enables access
to the marketplace (Bogotch, Schoorman and Reyes-Guerra,
2017). Therefore, as a result, higher education institutions are planning
and adopting strategic changes that would potentially attract a higher number
of students and will enhance their position on the market.
Understanding
the strategic organisational change in higher education colleges
The strategy is a complex and
dynamic concept whose relevance might change rapidly due to environment
changes. Mintzberg (1987) advocates five ways in which the strategy could be
defined: as plan (intended course of action), ploy (actions meant to bring you
an advantage against the competitors), pattern (consistent behaviour, actions
resulted from past successful approaches), position (position on the market),
and perspective (based on the organisation’s own culture, and specific
characteristics, shared by the staff). Later, Davies and Ellison (2003)
represent the strategy as a template for organisational activities, targeting
medium to long-term objectives, dealing with the key issues and using broad
aggregated data.
Whatever definition is
embraced, the strategic leader should consider the importance of understanding
the factors influencing the strategy development, such as the turbulence of
external elements and the understanding of change on an individual and
organisational level. Considering these factors, Davies and Davies (2009)
suggest the ABCD (Articulate, Build, Create, Define) model for leading
organisational strategic change, where the leader is articulating the sense of
direction is creating awareness among staff by building an image of intended
direction and foster the dialogue as a base for establishing a strategic
perspective and formal plans. The ABCD approach distinguishes the role of the
strategic leaders in direction setting, translating the strategy into action,
developing strategic capabilities and leading people toward a shared vision.
Thus, the strategic change is driven by a transformational leader that inspires
people to transcend the self-interest for the organisation, facilitating
understanding of change, and their significance in the organisation (Bush,
2011). The importance of aligning the
people and the organisation to the strategy is underlined by Mullins and Christy
(2016) who recognises the complexity generated by social interactions and the
individuals that can make the difference (the change agent) or could be an element of resistance to change. Therefore, managing people closely and
communicating effectively are tactics for overcoming the resistance to change.
On the same topic, Fullan (2001) suggests that the staffs’ understanding of the
purpose of change and its translation into necessary and desired behaviours are
essential in achieving change and should be addressed on a continuous basis
because they are affecting how people think and perform.
Often, the strategy is
adopted as a reaction to external factors and moulded in various shapes, to
meet the organisational needs. Authors (Mintzberg and Waters, 1985; Davies,
2003; McGee, Thomas and Wilson, 2005; Mintzberg, Ahlstrand and Lampel, 2009;)
identify more types of strategies: deliberate, emergent, intended, realised,
and unrealised. For this paper, in the case of the College moving
from sub-bachelor to bachelors’ degrees programmes through an institutional
partnership, the deliberate strategy will be considered. Opposite to the
emergent strategies which are flexible solutions to unexpected situations, the
deliberate strategies are defined by previous intentions, a top-down approach
that outlines the institutional goals and rigorous planning.
Even though the deliberate
strategy is considered, all the other strategy definitions are complementary,
and different relationships may exist between them, as suggested by Mintzberg
(1987). The educational organisations are open systems in which the diversity
and complexity of the processes should be respected (Bates, 2013), and it is
expected that the strategic changes occurring are ‘multidimensional’ as stated
by Fullan (2001: 39). Therefore, according to Fullan (2001), while implementing
a change to achieve a particular goal, the dimensions that need to be
considered are the resources, new teaching approaches and the alteration of
beliefs related for example to new policies, pedagogies, processes. Hence, it
may not be argued that the change took place in practice if all the
above-mentioned dimensions are not changed. In the context of a College
changing its provision from sub-bachelor to bachelors’ degrees programmes, the
three dimensions of change will refer to a wide range of components. Therefore,
after setting up the new goals and vision, the strategic leader will need to
assume the resource developer and distributor role (Chang, 2002). In the case
of the College changing its provision to bachelors’ degree programme, the
resources linked to the new curriculum are essential. Therefore, the virtual
learning environment (VLE) and the library should be review and updated.
Specialised software or equipment should be available when the course starts,
to avoid stakeholders’ dissatisfaction. Stuart (2003) emphasizes that the
institutions should be on equal grounds in terms of status and authority within
the partnership and should benefit from appropriate resources. However, using
new resources might be insufficient to implement the desired strategy. To
further the strategic change, middle leaders should refer to one of the five
leadership forces identified by Sergiovanni (1984), educational leadership, to
facilitate effective practices and lead staff development. For instance, the
bachelors’ degrees programmes, are more academic than vocational, hence the
lecturer should adopt teaching methods recommended and to enhance academic
skills and independent learning.
Other operational departments
involved in the change process may require adaptation of processes and
resources. In this case, the flexibility
of the institution in terms of processes and structure can be a driving force
for change or a factor of resistance (Mullins and Christy, 2016). While
planning and implementing the change of the provision through institution
partnership, the policies related to admission, student contract, complains
procedures and quality procedures may need to be revised. Moreover, a gradual move
toward a new provision may lead to an increased workload. An assessment of
administrative resources (staff available, office space, equipment) and
training should be planned at an early stage of strategic change. This is available for student recruitment
department as well. Starting to recruit for a different type of programme
raises the urge for understanding the differences between the two provisions in
terms of entry requirements and customers’ needs and expectations.
Proceeding to a planned
organisational change, Lewin’s (1947) model of organisational change can be
considered. This three stages model (unfreeze – movement/change – refreeze) is
based on force field analysis, action research, and group dynamics. As per
Lewin (1947), understanding the sources of resistance on individual and group
level is important while implementing organisational change, and is also
important in recognising the difficulties associated with the strategic change.
As stated by Rosenbaum, More and Steane (2018), the resistance to change is not
necessarily a negative element leading to failure, but it is an element that
requires intervention and can be addressed by persuasion and efficient
communication (Garvin and Roberto, 2005) with all staff members. Through
cultural leadership (Chang, 2002) the strategic leader can build up new
behaviours and can transform the strategy into a continual process owned by
everyone. Consequently, the commitment of middle leaders and their project
ownership are important (Stuart, 2003) in successfully developing the strategic
change because they need to translate the strategy into operations (Kaplan and
Norton, 2001; Pietersen, 2002) and to enhance staff engagement through human
leadership.
As stated by Stuart (2003) a
partnership decided and initiated by the strategic leader may fail if the
implications for staff and students are not addressed in the change process.
The importance of engaging various stakeholders in the partnership process is
underlined by Hall (1999) who identifies the interpersonal and the
intra-institutional level of a partnership, referring to the employees’
preferences towards partnership and the management of internal stakeholders.
Hence, stakeholder analysis is an important tool for capturing strategic data
prior to the change (Davies and Ellison, 2003). According to Lewin’s model of
organisational change, in the beginning, within the unfreeze stage the
employees should be informed about the current status-quo of the business, its
strategic goals and desired change. Increasing employee’s awareness of change
is more likely that they will react positively to it. A shared vision and
ownership of planning lead more likely to effective strategy implementation
(Preedy, Glatter and Wise, 2003). This can be achieved within the unfreeze
stage through staff meetings for communicating the planned organisational
change, and discussions with external stakeholders (Lewin, 1947). Later, staff
development in various areas should continue through the movement/change stage
(Lewin, 1947). For instance, the academic and support staff should prepare to
support the new students by exchanging experience with fellows from the partner
institution. Assessment standardisation workshops between academics in both
institutions are required, and in a similar way, the administrative teams
should benefit from common training days, to understand the processes on both
ends and to improve coordination and efficiency. Moreover, common training and
development opportunities will create an emotional connection, social
relationships (Komljenovic, 2019), will build up the trust between the
organisations (Currall and Inkpen, 2006) and the interpersonal level of the
partnership (Hall, 1999).
One of the forces of change,
as seen by Mullins and Christy (2016), is communication. The internal and
external communication should be tailored based on the audience, from the first
phase of discussion until the end of implementing the change. Clear and
efficient communication is essential to build up a relationship between the two
partner institutions and to endorse organisational integrity and competence
(Komljenovic, 2019). The idea of clear communication as a vital element to
partnerships is agreed by Stuart (2003) who emphasizes that discussing each
other’s expectations and how the partnership is understood, will prevent
misunderstandings and will build up trust.
Frequently, the main drivers
of a strategic partnership between higher education institutions are the
financial aspect, the position on the market, and the reputation. The regular
publication of performance data for each institution, and the competitive
environment (Preedy, Glatter, Wise, 2003) are leading the organisations to
balance well any proposed partnership. While opting for a partnership, the
leader that initiates it should consider organisation’s aim, vision and values,
position on the market, reputation, and should be aware that they may need to
be altered in the change process. Prior to the partnership agreement, the two
institutions may collect and interpret data to build up a strategic overview of
the possible collaboration using analytical tools such as stakeholder analysis,
BCG Matrix (to identify strategic position and possibilities), SWOT (to
identify internal favourable and less favourable factors), PESTEL (to assess
the external environment) (Davies and Ellison, 2003). These analytical tools
and others can be used to obtain strategic data that will enable the leader to
identify if appropriate structures are in place for the partnership to function
if the communication and administrative systems can face the change, if the
market demand justifies the change of curriculum, and if the internal and
external factors are favourable.
All the above testify that
the strategic change from sub-bachelor to bachelors’ degree programme is a
complex process that needs to be carefully planned as a deliberate strategy.
The complexity arises from various elements involved in strategic change:
resources, people, behaviours, believes and attitudes. Thus, for the change to
occur, the transformational leader should consider all leadership dimensions:
human, structural, political, cultural and educational leadership.
Strategic plan for moving
from sub-bachelor to bachelors’ degrees programme through institution
partnership.
The strategic change adopted
by HE institutions is a way of adapting to market forces. Consequently, a
college delivering vocational qualifications (level 1-3) could choose the
apprenticeship degrees path for future strategic development, while colleges
offering sub-bachelor’s degrees are more likely to move to bachelor’s degree
provision through a partnership with a university. This can be achieved through
strategic planning, that offers the means to transform ideas into actions in a
proactive way (Predy, Glatter and Wise, 2003). Considering the Lewin’s and
Mintzberg’s work on strategic planning, below it is proposed a plan that could
be used by colleges that are trying to react to market forces through an
institutional partnership and through adding or changing their provision from
sub-bachelor to bachelors’ degree programme.
Moving forward, and
considering the leadership and management theories (Bush, 2011), the proposed
plan suggests at the beginning (stage 0 – 4) a bureaucratic model that will
ideally transform to a collegiality model from stage five onward. This change
in leadership will empower the stakeholders based on their expertise, unifying
them through a common set of values and effectively engaging them in the
decision-making process. The collegiality model may tackle a possible gap
between the leadership and curriculum which could have a negative effect on
students’ experience and institution’s achievement rates.
Hypothetical plan for a college moving from sub-bachelor to bachelor’s degree provision:
|
Stage
|
Main process / activity
|
Duration
|
|
0
|
This
stage is similar to Lewin’s (1947) unfreeze stage, and links to identifying
the issue and the need for change. The strategic change decision can be taken
after analysing the environment, the historical data, and concluding with a
necessity to change based on external and internal forces (Mullins and
Christy, 2016).
Now,
it can be said that the strategy is a plan, and a ploy at the same time
(Mintzberg, 1987) because it is used to obtain an advantage against the
competitors and to gain market share.
Alternatively, this strategic change of adopting the bachelor’s degree
provision might have existed as a long-term objective, a strategy as a
position within the educational environment.
Tools
that could be used: SWOT, PESTEL, BCG Matrix.
Key
considerations: College’s aims, vision, goals; cultural leadership.
|
0 to 3 months
|
|
1
|
Stage
1 transforms the strategy into perspective (Mintzberg, 1987) and movement
(Lewin, 1947). The leader, together with the team, will prepare the future
partnership by obtaining and analysing the data (identify potential partners,
market potential), identifying elements of change, making an internal audit,
a feasibility report, and starting to build up capabilities.
A
close consideration would be given in this stage to organisational culture.
Identifying potential partners, the strategic leader should consider
similarities between institutions from a cultural perspective, ethos, as well
as matching visions and aims.
Tools
that could be used: SWOT, stakeholder analysis, power-interest grid.
Key
considerations: elements of change, elements of resistance, resources;
structural leadership.
|
3 months
|
|
2
|
This
stage, the action planning (Lewin, 1947), consists of meetings with possible
partner institutions, finalised with a partnership contract. Pratt, Gordon
and Plamping (2005) emphasize that an important element of a successful partnership is the clarity of boundaries between the two partner institutions because it leads to clear accountability, and all these can be established
within the contract.
Considering
Mintzberg’s theory, starting with this stage the strategy can be identified
with a pattern, characterised by the consistency of actions and desired
outcomes.
This
stage might extend to one more than one year, in cases when the partnership
related discussions are not finalised positively due to unfavourable
financial diligence or reports. This situation cannot be overcome by
negotiating with more possible partner institutions simultaneous due to
ethical considerations.
Key
consideration: business ethics, internal and external communication,
political leadership.
|
< / >1
year
|
|
3
|
The
action planning continues, and after the partnership contract is agreed
(stage 2), it is followed up by staff training for the new provision, new
marketing, and student recruitment. The partners reinforce the position on
the market through the implemented strategy (strategy as position, Mintzberg,
1987)
Key
considerations: educational leadership, structural leadership, human
leadership, marketing mix.
|
6 months
|
|
4
|
Now
is the implementation of the new higher education provisions (Lewin, 1947).
The BA qualification can be implemented gradually, first as a top-up year for
the College’s alumni and graduating students, and then extended year by year.
*
the duration of this stage may be influenced by conditions imposed by
University.
Key
considerations: human leadership, educational leadership.
|
2-3 years
|
|
5
|
Follow
up and stabilisation stage (Lewin, 1947).
During
the academic year, the University monitors the delivery of the programme
through staff meetings and students' feedback.
Key
considerations: educational leadership, SWOT.
|
Termly
|
|
6
|
The
assessment of consequences (Lewin, 1947)
At
the end of each year, the programme will be evaluated internally, and
externally, through self-evaluation and external evaluation process. For
quality evaluation purpose, feedback from various stakeholders (students,
staff, external examiner), retention, progression and achievement rates will
be considered.
Key
considerations: reflection, self-evaluation, quality cycle, SWOT.
|
2 months
|
|
7
|
Following
the evaluation, an action plan will be issued, which will help to improve the
practice and processes. This stage identifies itself with the strategy as a
pattern (Mintzberg, 1987), where good practice is noted, and actions are
proposed to enhance the good practice and to extend it in other areas as
well.
This
refreezing stage as defined by Lewin (1947), should be used to reinforce,
monitor and strengthen the change that just took place. This stage helps the
organisation and its staff to reflect on the new behaviours, to find ways of
consolidating the trust and confidence between the institutions.
Key
considerations: educational leadership, quality cycle.
|
Evaluation
report to be released within 4 weeks, and to contain deadlines for actions.
|
Often, this type of strategic change is faced by the college leaders for the first time. The above-proposed plan could help in avoiding managing this type of change through a chaos approach or an emergent strategy that will increase the ambiguity on all the organisational levels. The strategic leader could use this proposed plan to prepare him/her-self for the change he/she needs to lead and manage. The plan will make the strategic leader aware that such a change is not a short-term solution, but a process that needs to be developed as a long-term strategy, considering the complexity of the educational institutions and the dimensions involved in the change.
The strategic leader has to play a multitude of roles: goal developer, resources developer, process engineer, social and environmental leader, supervisor and organisational developer (Chang, 2002) and the theoretical knowledge will help him/her to focus and accomplish this task. The literature on strategic planning and change is wide and often tackles isolated aspects and levels of leadership and management. That is why the plan proposed above considers various aspects of a strategy and the relationships created between them (see figure 1).

Figure 1: Relationships between strategy as plan, ploy, position, perspective and pattern, based on Mintzberg (1987). By Author.
Conclusions
Reflecting on the above, the strategic change in the case of an independent higher education college moving from sub-bachelor to bachelors’ degrees programmes through institution partnership is a deliberate strategy with bureaucratic features. Establishing a partnership between institutions is a planned bureaucratic process, where the decision-making follows a rational sequence (Bush and Bell, 2002; Lewin, 1947), starting with the perception of the issue, analysing it with the use of collected data, formulating, choosing and implementing the solutions or approaches, and in the end monitoring and evaluating the effectiveness of the strategic change. The bureaucratic approach for managing the strategic change is endorsed by more authors (Lewin, 1947; Levačić, 1995; Watson and Crossley, 2001; Bush and Bell, 2002) and all the leadership dimensions are considered essential. For a successful change the strategic leader should avoid ambiguous processes by embedding the management and leadership theories into practice. The theoretical awareness leads to a better understanding of organisations, people and behaviours, and helps leaders to take the organisation forward.
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Leading a product model curriculum in private higher education colleges to meet the expectations of various stakeholders
Introduction
In the last four decades, the
European context of higher education shifted the focus from personal
development and self-actualization to professional development (Biesta, 2006)
and building up the human capital for a global knowledge economy. In the UK,
the continuous necessity of skilled workforce and the widening participation
policy led to a phenomenon of massification of higher education, and the
diversification of student population (Trapp, 2012). In this context, the UK
higher education market expanded considerably through a growing number of
alternative providers. Primarily, the alternative providers of higher education
are private colleges offering undergraduate qualifications, who do not receive
public funds, and who are not further education colleges (HESA, no date). The governmental emphasis on professional
development led to the necessity of redesigning the undergraduate courses to
allow learners to acquire a well-defined set of skills for an earlier entry in
employment (Trapp, 2012). The increased accountability and competitiveness, the
subject benchmark statements imposed by the Quality Assurance Agency and the
National Qualifications Frameworks led the higher education providers,
including private colleges, to opt for a curriculum that creates the
opportunity to generate clear quantitative data.
In this context, working with
awarding bodies and delivering undergraduate courses based on a product model
curriculum generates unexpected challenges in terms of meeting the various
expectations of the stakeholders, particularly students, lecturers, and senior
leadership teams. Therefore, this essay will focus on how a middle leader in a
private HE college could use the literature and leadership theory to lead the
delivery of a product model curriculum, considering various expectations of the
stakeholders. The essay will review the literature in relation to product model
curriculum, and then explore the expectations of various stakeholders, in
relation to the curriculum delivered within undergraduate programmes. Further,
leadership literature will be explored to identify ways of improving teaching
and learning while delivering a product model curriculum. In the end, the essay
will conclude by suggesting ideas for improving the product model curriculum
leadership.
The product model curriculum
in private higher education colleges
The concept of curriculum is
difficult to define due to the different meanings given by the context it is
used. In time, trying to depict the complexity of the concept, the definition
of curriculum developed by incorporating various dimensions. The literature
reveals the curriculum as a continuous reorganisation of a child’s experience
of knowledge (Dewey, 1902) or the full range of learning experiences that
develop the abilities of the individual (Bobbitt, 1918). The institutional
context is added by Tyler (1957) who sees the curriculum as learning
experiences organised by educational settings to meet educational goals. Gagne
(1967) defines the curriculum as a sequence of content based on prior knowledge
that facilitates subject-specific learning. Similar definitions of the
curriculum as a plan outlining desired learning outcomes for a school or an
area of study are given by Popham and Baker (1970), and McBrien and Brandt
(1997). Other authors add to the curriculum definition the learners’ experience
(Nolet and McLaughlin, 2005; Kelly, 2009) and the applicability of knowledge
(Silva, 2009). Therefore, the curriculum could be described as planned guided
learning with various levels of generality, referring to the body of knowledge
and learning experience, embedding the desired learning outcomes, teaching
methods, activities and occurred learning. The focus of the curriculum can
change from learners’ development to the process of learning, content or intended
learning outcomes. The classical curriculum with roots in antiquity is based on
disciplines as grammar, logic, rhetoric, mathematics, philosophy and theology,
and is found in contemporary schooling as core subjects and teaching
approaches. The content model focuses on the transmission of knowledge and the
facilitation of overall understanding. With the process model of the
curriculum, the focus is shifting from the knowledge and the end product to the
process of learning and the development of thinking, acting and feeling. The product model of the curriculum is
focussed on desired learning outcomes and prescribes a precise content. This
model offers limited flexibility or choice to the teacher in terms of content,
while the students are passive receivers of knowledge. The product model
curriculum is widely adopted today as it provides the means for clear
accountability of teaching and learning.
As argued by Kelly (2009),
the product model curriculum was developed by applying to education the
scientific approach used in the industry. This curriculum approach was preceded
by Bobbitt’s views (1918) about structured educational content, with clear
objectives that both parents and students could understand. The idea of clear
objectives that define desired behaviours and learning outcomes is endorsed by
Tyler (1957), who outlines that the curriculum should determine the educational
purpose, the learning experiences, deliberate planning of learning and a way to
assess that the learning took place. Currently, the curriculum adopted by many private
higher education colleges, endorsed by awarding and validating bodies,
prescribes the indicative content, the desired learning outcomes, ways to
assess the learning outcomes, and expected capabilities and behaviours to be
developed by learners, thus, is a product curriculum. The curriculum content is
meant to help the students understand what is expected from them and indicates
what expectations the employers should have from graduates. The curriculum
leaders and lecturers use this information to structure and organise teaching
and learning. To achieve planned learning outcomes and behaviours stipulated by
the product model curriculum, Grundy (2002) argues that the learning
environment needs to be controlled, as well as learner behaviour. Therefore, in
the higher education context, the lecturers are responsible for classroom
behaviour management and resource management.
This approach of the
curriculum based on aims, objectives and rigorous planning depicts the learning
as a linear process similar to a factory production line. The learning as a
two-dimensional process in undergraduate programmes is demonstrated by the
rigid planning of content delivery and assessment, as found in the academic
calendar, the schemes of work and lesson planning, all based on clear desired
outcomes and assessment dates. The curriculum designers embed Bloom’s
taxonomy, emphasizing various levels of understanding through grade
characteristics and assessment criteria specific to the level of study, but
still, the product curriculum illustrates the learning as a linear process
(Kelly, 2009) failing to reflect its complexity and its developmental aspect.
The learning outcomes
curriculum approach is ideal for aligning the programme of study to external
standards, but it is criticised by some authors (Hussey and Smith, 2003; Maher,
2004). The main critics refer to the constriction of learning, and limitations
imposed by learning outcomes against creativity and emerging debates outside
the set topic. The image of education as an industrial process, with clear
final products and modification of human behaviours according to intended
outcomes (Kelly, 2009) is not agreed by everyone, especially in the field of
arts, philosophy and special needs education (Goddard, 1983). This model of the
curriculum is seen more like indoctrination and deprivation of freedom to have
their own opinion and think for themselves, transforming the students from
emancipated human beings, to passive recipients (Kelly, 2009). Moreover, Kelly
(2009) argues that there is no process of teaching and education without
individual autonomy, and Freire (1973:79) argues that without freedom,
education is transformed into ‘domestication’. Therefore, the curriculum should
allow a degree of personal and professional autonomy to lecturers and students.
In the case of undergraduate courses, the lecturers’ autonomy is limited, as
the curriculum is usually prescribed by the validating or awarding body. The
undergraduate course content prescribes not only what the lecturer should
deliver, but also teaching methods, what to be assessed, and how to be
assessed, depriving the lecturer of professional judgment on subject-specific
content. Hirst and Peters (1970) argue that curriculum content should be based
on worthwhile activities categorised into forms of knowledge. The meaning of
worthwhile activities depends on the subject of study and the type of degree:
academic or professional. In the case of academic courses, the curriculum
organises the content and desired outcomes based on knowledge, while the
curriculum of the professional courses focuses on building up expertise and its
applicability in the workplace (Squires, 1987). As the undergraduate
qualification aims to prepare the students for the workforce market, the course
content should reflect the demands of professional practice and employability
skills.
The undergraduate course
syllabus is structured into subject-specific modules. The module specification
includes a recommended timeframe for the student to achieve the desired knowledge
(number of guided learning hours, independent learning hours, assessment
preparation hours), the body of knowledge structured in indicative content,
learning outcomes (the knowledge and skills that the student should have at the
end of the module) and assessment criteria (what the student should be able to
do to demonstrate the learning outcome). The modularisation of the course
should offer flexibility to students through the choice of optional modules.
However, in private higher education colleges with an undergraduate provision,
this option is not available due to financial implications, and usually, the
institution makes the choice of optional modules when acquiring the course
designation from the awarding body. The downside of the modular course
structure is the difficulty faced by students to see the course content
holistically, to identify and understand the links between modules (Light, Cox
and Calkins, 2014). Moreover, the lack of a holistic approach in a course may
lead to over-assessment and academics working as isolated individuals. The
prescribed learning outcomes and the pressure of assessment are pushing the
students to superficial learning and a stressful ‘run’ for a grade, as recognised
by more authors (Sarros and Densten, 1989; McDowell and Mowl, 1995; Brown,
1997; Norton et al., 2006; Trapp, 2012).
Regardless of the criticisms,
the product curriculum model is widely used today because all the deliberate
planning, the specific learning outcomes, and assessment criteria are means to
hold the institutions accountable for money expenditure and to measure their
performance against external benchmarks.
Stakeholders’ expectations on
the curriculum in private higher education colleges
The beneficiaries of the
curriculum are the students, the employers, the lecturers, the senior
leadership team, the researchers, and various other institutions. Creating a
curriculum to answer the needs of all these groups is challenging and difficult
to achieve. For the purpose of this paper, close attention will be given to
students and lecturers.
The higher education students
have a good awareness of the value for money of the courses they are applying
for. As adult learners they expect the course curriculum to build upon existing
abilities and to help them achieve their personal and professional goals
(Rogers, 2008; Daines, Daines and Graham, 2009; Trapp, 2012). The learners’ expectations of the curriculum
prior to the course start fit with the characteristics of the product model
curriculum used at the undergraduate level (Daines, Daines and Graham, 2009;
Rogers, 2008). Before starting the course the learners want to know what, where
and how are they going to learn, how they will be assessed, how much that
qualification can help them on a professional level. As emphasized by Knowles
(1989) the adult learners are self-directed, and for them the learning
experience is important. Even if the higher education students are
intrinsically motivated and independent learners, it is argued (Jarvis, 2008)
that those with little experience in a subject prefer a more pedagogic approach
than andragogic. Based on the motivation to study, the students prefer to link
the learning with problems and performance, life-centred rather than
subject-centred (Knowles, 1989), and not to be overwhelmed by the amount of
coursework to be produced for assessment purposes in a relatively short time
(NUS and HSBC, 2009). Light, Cox and
Calkins (2014) argue that the course overload leads to students’ demotivation
and dissatisfaction. Even if the adult
learners subscribe to a course with standard content they expect flexibility of
content and assessment based on individual learning needs and abilities.
Moreover, studies show that the students will like to be more involved in
curriculum design through feedback (NUS and HSBC, 2009) and expect the learning
experience to be relevant, engaging and entertaining.
The lecturers’ understanding
of the curriculum links to the module and course content and structure,
students’ learning experience and the process of teaching and learning (Fraser
and Bosanquet, 2006). From the lecturers’ perspective, the product curriculum
used in undergraduate programmes is less engaging and appealing. As Harris (1982)
argues, the curriculum that does not offer freedom in terms of content and
assessment methods devaluates the lecturer as a subject specialist and
transforms the content delivery in a tick-box exercise. Moreover, the product
model curriculum, through predetermined content, is pushing the lecturers to
adopt a didactic and authoritarian approach which is contrary to the philosophy
of teaching adults (Jarvis, 2008). Furthermore, lecturers recognise that the
main challenge is the course overload and the little contact time. The course
overload in higher education is discussed by Light, Cox
and Calkins (2014) who state that this influences the method of delivery
(the lecture is preferred) and influences the depth of understanding and
knowledge for students (facilitates surface learning).
The above views and
expectations on the curriculum in higher education are congruent with
statements of scholars (Knight, 2001; Bron, Bovill and Veugelers, 2016; Bovill
and Woolmer, 2019) who argued that the curriculum should rather insist on
learning processes than outcomes, on relevance to students, and should create
opportunities for creativity and innovation. To conclude, we need to underline
the tension between students’ expectations of curriculum that should be relevant
and engaging, and lecturers' position versus curriculum as an instrument of
control and compliance.
Leading
the product model curriculum
In
the context of managerial trends underlined by the Jarratt Report (1985) and
the Croham Report (1985) as argued by Lomas (2012), the private higher
education colleges are subject to audits based on published criteria and
performance indicators, external and internal benchmarks. These aspects urge
the senior leadership team of private higher education colleges to shift the
organisational culture from a collegial approach toward a managerial and
corporate-like culture. Stressed by the market forces and the need to publish
high-performance results, the senior leadership team transfers this pressure to
middle leaders (head of department, programme leader), who are held responsible
for students’ satisfaction, retention and achievement rates in their
department. Thus, the middle leader in a private higher education college has a
conflictual and ambiguous role (Blandford, 2006), switching daily from the
lecturer position to line manager, with multiple lines of accountability. The
middle leaders found themselves between academic staff, students and senior
leadership team, in the position to lead and deliver a product curriculum
generator of quantitative outcomes, controlling and limiting from lecturers’
perspective, and not as relevant and engaging as expected by students.
The
middle leader has a dual role, needing to implement and respond to
institutional decisions and simultaneously responding to individuals and groups
within the department. The difficulty of
this position is enhanced by the middle leader’s multiple roles. In relation to
lecturers, the middle leader is a colleague (due to teaching responsibilities)
and in the same time is a line manager, having responsibilities like governing
the department, managing the academic activities and the staff, promoting and
representing the department, working with the students at group and individual
level, building up relationships with internal and external stakeholders,
managing the resources (Middlehurst, 1993). To be efficient, the middle leader
should have a clear vision about their department, about the context in which
they are working (Leask and Terrell, 1997), roles, responsibilities, and
expectations. It is very important for the middle leader to have a good
awareness of the college’s processes and regulations, for making efficient use
of them. The good institutional awareness can help the middle leader in
eliminating processual ambiguities and ease the communication and resource
manager role.
A
tension is created by institutional conditions in terms of working schedule and
environment and the variety of learning and working styles. The personal
characteristics and differences between lecturers and students should be given
close consideration. The middle leader role is to facilitate the productivity
and efficiency of staff, but this might be difficult to achieve when, as Lomas
(2012) states, freedom and autonomy are highly appreciated. Thus, in regard to the
lecturers’ needs, the middle leader should be knowledgeable about curriculum,
and instructional issues, to support the lecturers as required. Middlehurst (1993) argues
that the staff value the leaders who facilitate and recognize their efforts.
Moreover, many of the lecturer’s activities (self-study, lesson preparation,
marking) can be completed on campus or remotely, in the group or in solitude.
As a mediator between the lecturers and the senior leadership team the middle
leader in a higher education college might have the power to negotiate in
behalf of the academic team a flexible schedule and a quiet and comfortable
office space, which can facilitate continuous share practice and proper conditions
for preparation and self-study. It is argued by authors that the middle leader
is responsible for the creation of a proper environment to foster and promote
teaching excellence and learning culture (Ramsden et al., 2007; Viskovic, 2007;
Debowski, 2012).
The
relationships with the students might be challenging and ambiguous due to the
necessity of meeting individual learning needs while engaging with a product
model curriculum, with a rigid content and assessment. Firstly, the middle leader needs to work
collaboratively with the senior leadership team for acquiring appropriate
teaching and learning resources, that are appropriate for all the learning
styles and special learning needs. Then, the leader will work with the
lecturers, to create engaging and innovative learning opportunities. This might
be challenging because a product model curriculum does not offer much space for
innovation and creativity, and lecturers might fall into a resistance mood
(Debowski, 2012), not favourable for innovation and creativity.
As
the managerialism is perceived as anti-intellectual by the academic staff
(Lomas, 2012), the middle leader should adopt a more democratic leadership
style, to gain consensus and to provide the staff opportunities to engage in
curriculum leadership. The democratic attitude will empower the lecturer as a
subject specialist, providing opportunities to take ownership of the
curriculum. Moreover, the middle leader in higher education colleges is often
overloaded with teaching, managerial and administrative tasks, thus adopting a
distributive approach to decision making and sharing the responsibilities based
on each one’s strengths is not only for the benefit of lecturers but for their
own welfare. Lomas (2012) argues that the inclusive aspect of the distributive
leadership is more likely than any other approach to bring people on board, to
build up commitment and consensus. Mintzberg, Quinn and Ghoshal (1998)
recommend the distributive approach to be applied at individual, group and
institutional levels. Thus, for good results, the middle leader should empower
the lecturers and students both at the individual and at the group level.
Distributive leadership on department level in private higher education
colleges can be achieved by empowering lecturers as module leaders, based on
their specialism. Timperley (2013) argues that distributed leadership can
facilitate students’ achievements as the lecturers start to look closely into
their individual learning needs and are more motivated in improving the
learning and teaching experience. This approach could develop in time a
collegial culture on the department level, where the authority is based on
subject-specific expertise (Bush and Middlewood, 2005), and can create a high
performing team, fit with the expectations of senior leadership.
Leading,
supporting and motivating the staff to transform a product model curriculum in
an exciting teaching and learning experience can be achieved through
collaborative work. Fostering the dialogue between lecturers and students in
common meetings and carefully analysing the students’ module and course
feedback, is useful in shaping a curriculum that meets the needs of both groups
(Bovill and Woolmer, 2019). Moreover, as recognised by Bogotch, Schoorman and Reyes-Guerra
(2017), team meetings are important in leading teaching and improving the
practice. They can be the stage where the shared practice and brainstorming
activities lead to the development of creative and innovative teaching
activities. It is
stimulating for lecturers to share methods and activities efficient in engaging
students, to discuss ways in which a prescribed content can be transformed in
appealing and relevant topics for students. In curriculum-based discussions,
the lecturers can identify cross-curricular themes that help to reduce the
over-assessment through holistic assignment activities. The ownership feeling
created in this way leads to successful results (Middlewood and Burton, 2001;
Bush and Middlewood, 2005) and have a positive effect on motivating the
lecturers and taking them out from complacency, procrastination, and resistance
to change attitude.
The
reflection and peer-observations can positively contribute to improving the
practice in a product model curriculum. Both activities can be seen as tools of
continuous professional development (Trapp, 2012, Bill and Melinda Gates
Foundation, 2013) and increased self-awareness. Used by both lecturers and
middle managers, the reflection and peer observation are improving the relationships
between them through self-knowledge and team knowledge (Blandford, 2006). Once
the strengths and weaknesses are identified through reflection and constructive
feedback, the middle manager can motivate the lecturer to commit to learning,
then plan and initiate learning opportunities. The evaluation of staff learning
should be completed through discussions and shared practice, in a cooperative
environment. The literature brings evidence that lecturers engaged in lifelong
learning and continuous professional development are a positive influence on
students, who can perceive their enthusiasm and are more open toward learning
and co-operation (Barth, 1990; Middlewood, 1999; Hughes, 2001; Bush and
Middlewood, 2013). The
lecturer and the middle manager in a learner role are inspiring students to
reflect and to understand themselves in relation to learning, to profession and
life.
The
harmony between the students’ expectations and lecturers’ feelings over the
product model curriculum leads undoubtedly to the improvement of teaching and
learning that will positively influence the achievement rates and overall
performance of the department, in accordance with the senior leadership
requirements and expectations.
Conclusions
Drawing from the above, to be
successful in leading the product curriculum, the middle leader should have a
deep understanding of curriculum models, leadership models, and stakeholders’
expectations. As advocated by more authors, the middle leader should have an
in-depth understanding of their own role, while creating a departmental vision
and managing people and resources effectively (Davies, 1989; Green and McDade, 1991; Middlehurst, 1993;
Preedy, 2002). Using a participative and collegial leadership approach and
bringing together the students’ experience and the lecturers’ specialism, the
middle manager and the academic team can transform the narrow and technicist
curriculum into a holistic and engaging learning experience for both staff and
students.
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